These are unprecedented times and we are working hard to be as flexible and responsive as we can be in serving you. Our website is still open 24/7, all of our staff have already been working remotely, we are open for customer service during normal hours, 9 am to 7 pm EST. We encourage you to contact us via email to bella.bleu.MI@gmail.com OR by posting in the Bella Bleu Embroidery Fan facebook group. The COVID-19 Crisis is clearly perilous, but equally so is the shock the world economy is now taking. To get through this we will all need to work together to figure out how to keep things going and start the process of recovery. We encourage you to reach out with any questions, comments or special requests. Thank You!